Come with me on a little journey. What if she had convinced him to buy her product? Well, that would only happen in one of a couple of ways. First, he decided to make the decision on his own not knowing what the business requirements for this product are. He has no business being CIO. Second, he comes to me and tells me that he wants it and asks for my input. I tell him we don't need it at the moment, there are more pressing projects and I haven't decided on a vendor. He still buys it. He has no business being CIO. So we now have a product that we don't currently need, may not meet all of our requirements, may not be the best fit or the best value for us and I have another piece to force into my security program.
Not me. I've now got another product forced on me and I am learning that my input and opinion are not really valuable to the company so why not move on.
Not my CIO. He has lost my respect and possibly my services. Now he has to find someone else to come in and learn the environment, business and everything else.
Not my company. They just spend a lot of money that wasn't necessary and may not meet their needs.
Not the sales person. She has damaged relationships with a potential customer down the road.
Not the vendor. They have now sold a product that if it doesn't do as expected or doesn't meet the business requirements will only cause the customer to have a bad taste in their mouth.
All of this could have been avoided if the sales person simply chose to wait until next year when a "real" decision could be made.
Thursday, December 18, 2008
Andy v. Alan: Two Man Enter
Having been on both sides of the fence this is amusing.